SLIQ^™

SLIQ^™ (adj. \slēk\), a powerful, cloud-based diagnostics and performance improvement tool that provides IT Solution Providers with individualized, highly prescriptive, step-by-step plans to increase growth, profit margin and service quality.

SLIQ diagnoses your current Operational Maturity Level^™ within the five functional areas of Strategy, Finance, Sales, Service, and Compensation. Advancing in these Traits is the key to optimizing growth, profitability and shareholder value.

SLIQ then creates a detailed, prioritized progression plan unique to your firm to map the fastest route to maximum profitability and guide your progress every step of the way to improved operational maturity and progressively to Best-in-Class results.

Peer Groups + SLIQ^™

Service Leadership Index^® OML Progression Peer Groups are powerful, advanced small groups designed to drive operational maturity through expert facilitation, accountability and best practices in a confidential community of non-competing Solution Provider firms. Peer Group membership includes quarterly individual benchmarking with expert feedback on your results, quarterly group meetings, SLIQ^™ and the exclusive Service Leadership Index^® Annual Solution Provider Industry Profitability Report^™ at no additional charge.

Consulting Services, Executive Coaching, Mergers & Acquisitions

While we greatly enjoyed working with our many consulting services, executive coaching and M&A clients over the years, we will no longer be offering these services to Solution Providers.

We are now focusing on supporting the growing community of industry coaches, consultants, and peer group facilitators who are interested in becoming a Service Leadership Index^® or SLIQ^™ certified coach to further enhance the value they deliver to their clients or members.

Please contact us at info@service-leadership.com to begin the conversation about becoming a Service Leadership certified coach or click here to learn more.