Now Available! The Service Leadership Index 2023 Annual IT Solution Provider Compensation Report

Exclusive data and insights into what top performers are paying for common TSP positions.

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Considered to be the leading source for business intelligence about compensation strategies of IT solution providers (TSPs), this report provides data and analysis on:

  • Compensation of sales, service, administrative, management, and owner positions common to TSPs.
  • Headcount ratios between the various positions in both lower- and higher-performing TSPs.
  • Total Annual Earnings (TAE), variable % of TAE, hourly bill rate (for billable employees), and 2022 and 2023 TAE % increases by:
    • Geographic region
    • City tier and metro areas (US and Canada)
    • Predominant Business Model

Plus, compensation by Practice/Department with key metrics addressing each operational area of the company including G&A, managed services, sales and marketing, and owner compensation.

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Sample Charts

Who is Being Paid What?

Detailed Analysis

How Much is Incentive?

Hourly Bill Rates for Technical People

50+ SP/MSP/CSP Job Roles in Sales, Service, Admin, Mgmt & Owners

US: All Census Division Plus 15 Cities; Canada by Province; Europe, Australia and New Zealand at a National Level

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