The confidential Service Leadership Index benchmarking web app provides instant access to 80+ key metrics along with multiple charts and reports for deep dive analysis and action.

Each quarter, you are benchmarked against:

  • Your own previous quarters and year/year
  • Industry average (across all IT solution provider business models)
  • Best-in-class (those in the top quartile of profitability in your specific IT solution provider business model)

See at a glance how your company is financially performing, and how you compare to the top performers in your business model each quarter to determine where improvements need to be made.

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Sample Quarterly Benchmarking Charts

Company Dashboard

Gross Margin Dollars and Percent by Line of Business vs. Best-in-Class

Sales, General & Admin Dollars and Percent vs. Best-in-Class

EBITDA and Adjusted EBITDA Profitability vs. Best-in-Class

Multiple of Wages for Service and Sales

Over 80 Vital, Deep Dive, Actionable Metrics Compared Quarterly to Best-in-Class

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