Insight Into Optimizing Financial Performance and Stock Value

Each year, thousands of Solution Providers worldwide, across all business models, participate in the Service Leadership Index®, making possible this indispensable decision-making information for Solution Provider owners, executives, investors and vendors.

The report includes 80+ metrics including objective measure of financial performance and of Operational Maturity Level.

  • Current valuations for Median and Top performers by Predominant Business Model (PBM)
  • How Solution Providers have performed since 2008
  • Why the profitability of some PBMs are more volatile than others
  • Gross Margins by line of business, sales, marketing, general and administrative costs in Top, Median and Bottom Quartile profitability firms by PBM

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Sample Charts

Top, Median Profit % for SP/MSP

Operational Maturity Level Trends

Self-Diagnostics Chart

How Operational Maturity Level Drives Profitability

Current Valuation Ranges

Includes Other Predominant Business Models Such as Product-Centric

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