Table of Contents

Section Contents
License Agreement License agreement
About This Report Welcome and about this report
Key Definitions and Charts How to read this report
Making Benchmarks Actionable: Predominant Business Models Making benchmark actionable
Survey Demographics Context of the report
Trends in TSP Compensation TSP compensation trends
Headcount Ratios By PBM, department, company size, and profitability
TAE and Job Experience Relationship between compensation and job experience
Incentive Compensation Best Practices How top performer's structure incentive compensation
Incentive Compensation Levels Incentive compensation by PBM, department, company size, and profitability
TAE and Variable Pay Distribution by Department Relationship between compensation and variable pay distribution by department
Benefit Costs Distribution by Department Average benefit costs paid to employees
Hourly Bill Rates and Multiple of Wages Different charge rates
2023 TAE % Increases and Budgeted 2024 TAE % Increases 2023 vs 2024 TAE % increases
Paid Time Off (PTO) Policy PTO policies TSPs are utilizing
Remote Work Arrangement Workplace policies broken down by work from home 100%, hybrid or in office 100%
Compensation by Practice/Department Compensation tables by:
  • Application Development Practice - US Only
  • General and Administration Department
  • Infrastructure Practice
  • Managed Services Practice
Sales and Marketing Department Details, trends and comparisons
Owner/Principal Compensation Details, trends and comparisons
Additional Compensation Resources More resources for setting compensation plans
Glossary Terms used in the report
Appendix: Tables by Geography Compensation tables for AUS/NZ, Canada, Europe, and US