Service Leadership, Inc. and Collabrance Strategic Alliance Brings World-Class Benchmarking and Managed IT Best Practices to Collabrance Clients
Industry leaders join forces to deliver high-performance benchmarking and operational best practices to MSPs and IT Service Providers
Plano, TX and Cedar Rapids, IA – March 1, 2018 – Service Leadership, Inc., a noted IT business transformation consultancy and publisher of the Service Leadership Index® benchmark, and Collabrance LLC, a leading Master MSP and subsidiary of GreatAmerica Financial Services, today announced a strategic alliance bringing Service Leadership Index Managed IT quarterly coaching and benchmarking to Collabrance dealers and partners worldwide.
The Collabrance Managed Service Provider (MSP) partner success program now includes the option of joining a quarterly Collabrance best practices IT peer group, hosted by Collabrance, with best practices and industry leading benchmarking provided by Service Leadership. Collabrance partners will participate in quarterly knowledge sharing group meetings, and in the confidential Service Leadership Index benchmark, which provides more than 80 critical Best-in-Class MSP metrics, enabling performance improvements and risk reduction in all areas of the partner Managed IT business.
“We have a strong relationship with GreatAmerica and are excited to work with its Collabrance operation,” said Paul Dippell, CEO of Service Leadership. “Through our strategic alliance, Collabrance partners will be able to better assess their starting point in managed services, compare themselves against the industry’s most accurate benchmark, identify areas of benefit and risk, take the most effective action and objectively measure progress over time.”
“We are excited to bring the unique capabilities of Service Leadership to Collabrance partners to share MSP best practices and benchmarks to aid in their growth and Operational Maturity Level in managed services,” said Greg VanDeWalker, Senior Vice President of IT Channel and Service, Collabrance and GreatAmerica. “These MSP peer groups will accelerate our partners overall success and increase enterprise valuation.”
“Using Collabrance gives Office Equipment Dealers and IT Solution Providers a way to stay focused on growth and to reduce their risk as they grow their Managed IT business. Combining our high-performance managed IT best practices and S-L Index™ benchmarking with the Collabrance overall partner success program, is a great way for MSPs to get to Best-in-Class value creation in their IT businesses,” says Dippell.
A subsidiary company of GreatAmerica Financial Services, is a Master MSP located in Cedar Rapids, IA. We build long-term, mutually beneficial partnerships with Service Providers committed to managed services as a core element of their business. Our model enables our partners a low risk way to quickly and profitably scale while focusing on revenue generating opportunities. Our portfolio of standardized technology services, efficient processes, and sales support, results in exceptional customer satisfaction and industry-leading remote resolution rates. As a trusted technology advisor, Collabrance provides the necessary education, personal assistance, and access to best practices needed to succeed. Visit www.collabrance.com